Bookings Policy

Last Updated: January 1, 2026

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At Nurimas Coaching, the work is built on consistency, presence, and mutual respect for time. This Bookings Policy explains how coaching sessions are scheduled, rescheduled, and used so expectations are clear for both client and coach.

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By booking sessions or purchasing a coaching engagement, you agree to this policy, along with the Coaching Agreement, Terms & Conditions, Privacy Policy, Refund Policy, and Accessibility Statement.

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1. Scheduling Sessions

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All coaching sessions are scheduled through the Nurimas Coaching online booking system.

 

Session availability is offered on a first-come, first-served basis and reflects the parameters of your Coaching Agreement. Availability may vary based on capacity and scheduling constraints.

 

2. Rescheduling & Cancellations

 

Coaching sessions may be rescheduled with at least twenty-four (24) hours’ notice at no penalty.

 

Sessions canceled or rescheduled with less than twenty-four (24) hours’ notice are considered used and forfeited.

 

Clients are encouraged to reschedule as soon as possible if a conflict arises so that time may be managed responsibly.

 

3. Use of Sessions

 

Coaching sessions are intended to be used within the timeframe outlined in your Coaching Agreement.

 

Unused, missed, or forfeited sessions are not carried forward, credited, or refunded.

 

This coaching engagement is process-based and relational, not pay-per-session.

 

4. Late Arrivals & No-Shows

 

Sessions begin and end at their scheduled time.

 

If you arrive late, the session will still conclude at the scheduled end time to respect all commitments.

 

If you arrive more than fifteen (15) minutes late without prior notice, the session may be considered a no-show and forfeited.

 

If a delay occurs on our end, the session will be extended or rescheduled at no cost to you.

 

5. Coach Commitment

 

Nurimas Coaching is committed to providing a professional, ethical, and supportive coaching experience.

 

Coaching follows established professional standards and is designed to support reflection, decision-making, and self-leadership. Coaching is not therapy, counseling, medical care, or mental health treatment.

 

6. Client Responsibilities

 

Coaching works best when clients are engaged and accountable. As a client, you agree to:

• arrive on time and prepared for sessions

• schedule and use sessions within the agreed timeframe

• communicate clearly if rescheduling is necessary

• honor the policies outlined here and in the Coaching Agreement

 

Failure to follow booking policies may result in forfeited sessions, as outlined above.

 

7. Relationship to Other Policies

 

This Bookings Policy forms part of the Nurimas Coaching Terms & Conditions.

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In the event of any inconsistency, the Coaching Agreement governs the coaching relationship.